Changes for page Scheduling Using Override

Summary

• Page properties (1 modified, 0 added, 0 removed)

Details

Page properties

Content

...	...	@@ -1,18 +1,27 @@
1		-This article summarizes how to schedule an appointment outside of the provider’s normal availability.
	1	+=== This article summarizes how to schedule an appointment outside of the provider’s normal availability. ===
2	2
3	3
4	4	When the provider’s schedule is booked, or you want to make an exception to patient scheduling rules, you may need to override the scheduling limitations.
5	5
6		-1. Navigate to **Scheduling**.
7		-1. Click **ADD**.
8		-1. Select **Add New Appointment**.
	6	+~1. Navigate to **Scheduling**.
9	9
	8	+2. Click **ADD**.
	9	+
	10	+3. Select **Add New Appointment**.
	11	+
10	10	[[image:https://chirotouch.my.site.com/cloud/servlet/rtaImage?eid=ka9Qi000006Fe5K&feoid=00N3Z00000CK8NB&refid=0EM3Z000004F447||alt="click add new appointment"]]
11	11
12		-1. Enter the patient’s name, the provider, the location, the appointment type, the room, and the case, if needed.
13	13
	15	+4. Enter the patient’s name, the provider, the location, the appointment type, the room, and the case, if needed.
	16	+
14	14	**Note**: See [[this article>>url:https://chirotouchcommunity.force.com/cloud/s/article/Splitting-an-Appointment-Across-Rooms]] for more information about splitting the appointment across rooms.
15	15
16	16	5. Select **Override**. This will allow you to schedule on any date at any time, regardless of provider availability, scheduling rules, or previously scheduled appointments.
17	17
18		-
	21	+[[image:https://chirotouch.my.site.com/cloud/servlet/rtaImage?eid=ka9Qi000006Fe5K&feoid=00N3Z00000CK8NB&refid=0EM3Z000004F44H||alt="click the override radio button"]]
	22	+
	23	+**Note**: A warning message will appear to remind you that you might be scheduling outside of available times.
	24	+
	25	+6. Select the date, time, and duration of the appointment.
	26	+
	27	+7. Click **SCHEDULE**.