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Wiki source code of Scheduling Using Override

Version 1.1 by Bailee DeBord on 2024/04/17 17:12
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1 This article summarizes how to schedule an appointment outside of the provider’s normal availability.
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4 When the provider’s schedule is booked, or you want to make an exception to patient scheduling rules, you may need to override the scheduling limitations.
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6 1. Navigate to **Scheduling**.
7 1. Click **ADD**.
8 1. Select **Add New Appointment**.
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10 [[image:https://chirotouch.my.site.com/cloud/servlet/rtaImage?eid=ka9Qi000006Fe5K&feoid=00N3Z00000CK8NB&refid=0EM3Z000004F447||alt="click add new appointment"]]
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12 1. Enter the patient’s name, the provider, the location, the appointment type, the room, and the case, if needed.
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14 **Note**: See [[this article>>url:https://chirotouchcommunity.force.com/cloud/s/article/Splitting-an-Appointment-Across-Rooms]] for more information about splitting the appointment across rooms.
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16 5. Select **Override**. This will allow you to schedule on any date at any time, regardless of provider availability, scheduling rules, or previously scheduled appointments.
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