Changes for page Scheduling Using Override

Last modified by Bailee DeBord on 2024/04/17 18:11

From version 2.1
edited by Bailee DeBord
on 2024/04/17 18:11
Change comment: There is no comment for this version
To version 1.1
edited by Bailee DeBord
on 2024/04/17 17:12
Change comment: There is no comment for this version

Summary

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Content
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1 -=== This article summarizes how to schedule an appointment outside of the provider’s normal availability. ===
1 +This article summarizes how to schedule an appointment outside of the provider’s normal availability.
2 2  
3 3  
4 4  When the provider’s schedule is booked, or you want to make an exception to patient scheduling rules, you may need to override the scheduling limitations.
5 5  
6 -~1. Navigate to **Scheduling**.
6 +1. Navigate to **Scheduling**.
7 +1. Click **ADD**.
8 +1. Select **Add New Appointment**.
7 7  
8 -2. Click **ADD**.
9 -
10 -3. Select **Add New Appointment**.
11 -
12 12  [[image:https://chirotouch.my.site.com/cloud/servlet/rtaImage?eid=ka9Qi000006Fe5K&feoid=00N3Z00000CK8NB&refid=0EM3Z000004F447||alt="click add new appointment"]]
13 13  
12 +1. Enter the patient’s name, the provider, the location, the appointment type, the room, and the case, if needed.
14 14  
15 -4. Enter the patients name, the provider, the location, the appointment type, the room, and the case, if needed.
14 +**Note**: See [[this article>>url:https://chirotouchcommunity.force.com/cloud/s/article/Splitting-an-Appointment-Across-Rooms]] for more information about splitting the appointment across rooms.
16 16  
17 17  5. Select **Override**. This will allow you to schedule on any date at any time, regardless of provider availability, scheduling rules, or previously scheduled appointments.
18 18  
19 -[[image:https://chirotouch.my.site.com/cloud/servlet/rtaImage?eid=ka9Qi000006Fe5K&feoid=00N3Z00000CK8NB&refid=0EM3Z000004F44H||alt="click the override radio button"]]
20 -
21 -**Note**: A warning message will appear to remind you that you might be scheduling outside of available times.
22 -
23 -6. Select the date, time, and duration of the appointment.
24 -
25 -7. Click **SCHEDULE**.
18 +